Multi-Tenant Transport Agents

Enhance multi-tenant security in Microsoft Exchange 2010, 2013 and 2016 by deploying Transport Agents as recommended by Microsoft.

In conjunction with the Exchange Server 2010 SP2 release, Microsoft released “Multi-Tenancy and Hosting Guidance, Exchange Server 2010 SP2”, which highlights issues that must be addressed in hosted environments. We have developed a transport agents to address many of these issues.

Our Solutions Enable You To:

  • Enable sender based routing to enable customized routing at the tenant level. This feature is in the Premium Version only.
  • Enable subject based routing to enable customized routing at the user level.
  • Use either recipient\sender domain name matching or Active Directory lookups to correctly deliver external OOF messages between tenants hosted on the same platform.
  • Control routing such that all e-mail coming from external recipients gets delivered directly to the mailbox
  • Specify a list of e-mail senders and recipients who are not routed thru the external SMTP Gateway.
  • Specify the name of the GC to be used for AD lookups
  • Configure Subject Based Routing, allowing your tenants to use external services such as encryption engines based on key words in the subject of an e-mail message.

Additionally, by inspecting X-Header information generated by an external SMTP gateway.

Our Solutions Enable You To:

  • Provide customized routing to tenants for purposes such as routing to third party services by defining the sender domain using a simple CSV configuration file. This feature is in the Premium Version only.
  • Provide customized routing to users for purposes such as encryption that can be enabled for an individual email by adding user-defined keywords to the subject of the message.
  • Enable correct OOF handling; Out of office messages sent between tenants appear as external OOF
  • Prevent name resolution of recipients and matching to directory entries from taking place when emails are sent between tenants.
  • Route all mail through an external SMTP gateway to enable integration with external AV/AS systems and to prevent issues with tenant mailbox moves..


Try it for free

Download our free Transport Agents Demo


For more information about how Ricketts Corporation can support your hosting business, including how to purchase and deploy this necessary transport agents, engage our consulting services, and assist with new customer onboarding, contact us today.